Return & Refund Policy

JRS Fashion Return & Refund Policy

1. Return Eligibility:

Items must be returned within 30 days of the purchase date.

Products must be in their original, unworn condition with all tags and packaging intact.

Certain items, including final sale and clearance products, are not eligible for returns. Please check the product description for details.

2. How to Return:

To initiate a return, contact our customer service team at [customer service email] or [customer service phone number] for a return authorization number.

Pack the item securely, including a copy of your receipt and the return authorization number.

Ship the package to the address provided by our customer service team. Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

3. Refund Process:

Once we receive and inspect your returned item, we will process your refund within 5-7 business days.

Refunds will be issued to the original payment method used for the purchase. Please note that shipping costs are non-refundable.

4. Exchanges:

We do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order for the replacement.

5. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately at [customer service email] or [customer service phone number]. We will arrange for a return and provide a replacement or refund.

6. Contact Us:

For any questions or concerns regarding returns and refunds, please contact our customer service team at [customer service email] or [customer service phone number].

Feel free to adjust the contact information and any specific details to fit your business needs.